Privacy Policy

Pulsar Products, Inc.

www.pulsar-products.com

Effective Date: 7/23/2025

Thank you for visiting the official website of Pulsar Products, Inc. (“Pulsar,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your information when you interact with our website (the “Site”), as well as the steps we take to safeguard your data.

By using this Site, you consent to the practices outlined in this Privacy Policy. This policy applies solely to online data collection via www.pulsar-products.com and does not extend to offline data collection methods.

We are not responsible for the privacy practices of other websites that link to or from our Site.

1. Information Collection & Use

a. Purpose of Collection

We collect personal information to provide a streamlined, customized shopping experience, improve our content and services, fulfill orders, and keep you informed about new products or offers.

b. Registration & Transactions

To access certain features or place orders, you may be required to register and provide information such as:

  • Name
  • Shipping and billing address(es)
  • Email address
  • Phone number
  • Credit card/payment information
  • Country of residence

This data is used for order processing, billing, delivery, customer service, and internal marketing. If we encounter a problem with your order, we may use this information to contact you.

c. Email Communications

We may collect your email for purposes such as:

  • Promotions, giveaways, or contests
  • New product notifications
  • Newsletter subscriptions
  • Order or account updates

Participation in promotions is voluntary. Winners' names and cities may be publicly posted unless otherwise stated.

d. Cookies & Tracking Technologies

We use cookies and web beacons to:

  • Improve navigation and functionality
  • Recognize repeat visitors
  • Store your preferences
  • Track website usage and measure advertising performance

Cookies are small data files stored on your device. You can disable cookies via your browser, but doing so may impact Site functionality.

Web beacons (e.g., ad banners) help monitor traffic and measure engagement. Third-party advertising partners may use similar tools, but we do not link their collected data to your personal information.

For example, platforms like Facebook may use cookies to analyze product views or purchases, but that data is not tied to your identity on our end.

e. Log Files

Our servers automatically log certain non-personal information, such as:

  • IP address
  • Browser type
  • Access times
  • Referring URLs

This information helps us administer the Site and improve user experience.

f. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. By using this Site, you confirm that you are 18 or older, or that you are using the Site with the supervision of a parent or legal guardian.

g. Product Reviews

When submitting a product review, you may be asked to provide your email address and location. Only your location will be publicly displayed. Do not include any personally identifiable information in your review that you would not want shared with other users.

2. Use & Disclosure of Information

a. Internal Use

We may use your information to:

  • Process orders
  • Deliver customer service
  • Improve the Site and marketing efforts
  • Understand user preferences and behaviors

b. Communications

We may contact you via email to confirm registration, notify you of service changes, or provide order updates. You may opt out of promotional emails, but order-related communications are required.

c. External Use

We do not sell, rent, or trade your personal information. We may share it with trusted third parties only when necessary, including:

  • Shipping partners (e.g., USPS, UPS, FedEx)
  • Payment processors
  • Marketing or analytics services
  • Legal authorities when required by law or court order

If we are ever acquired, merged, or reorganized, your data may be transferred, but it will remain protected under the terms of this Privacy Policy.

We may also share non-personal data (e.g., site traffic statistics or aggregated purchasing trends) with partners and advertisers, but this does not include personal identifiers.

3. Data Security

We use industry-standard security practices to safeguard your personal information. This includes:

  • SSL encryption for online transactions
  • Restricted employee access to customer data
  • Physically secure servers hosted by trusted third-party providers

While we take appropriate measures to protect your data, no online system is 100% secure. We cannot guarantee absolute security, but we work diligently to minimize risks.

4. Opt-Out & Account Changes

You may request to:

  • Update or correct personal information
  • Stop receiving marketing emails
  • Deactivate your account

To do so, contact our Customer Service team at:

Phone: 1-866-591-8921

Email: info@pulsar-products.com

Please do not send credit card or sensitive information via email.

5. Offline Data Collection

While this policy primarily addresses online practices, we also take care to protect data collected offline (e.g., via phone, mail, or fax). For example, if you call us to place an order, we only collect information necessary to fulfill your request. Faxed data is either securely stored or destroyed when no longer needed.

6. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted to this page with a revised effective date. We encourage you to review it periodically to stay informed about how we protect your personal information.

For further questions or concerns, please contact us using the information provided above.